IS IT POSSIBLE TO REQUEST ACCESSIBLE SEATING?
The George Theater is highly accessible to persons with disabilities. Both our orchestra and balcony level seating is handicap accessible and we offer wheelchair seating and wheelchair companion seating on both levels. Please speak to our Box Office staff by phone at 713-526-2721 prior to making your ticket purchase. Let our staff know your special needs so we can best assist you.
DO YOU SELL BEVERAGES AND/OR SNACKS?
Churrascos hosts our concessions, you can purchase dinner (paninis & salads), or snacks, as well as water, coffee, sodas, wine and beer. If you purchase one of the sealed cups you are able to take your drink into the theater. Otherwise there is no food or drink inside.
I JUST PURCHASED MY TICKET ONLINE WHY WON’T IT PRINT?
If you purchased tickets online you will receive an email with a link to the actual tickets. You can print out your e-ticket at home, show the e-ticket on your phone to the usher at the door, or you can come to the Will Call at the Box Office and ask them to print your tickets.
WHAT IS A PREVIEW PERFORMANCE?
A Preview performance is a final dress rehearsal with an audience. It's like a soft opening, meaning that the director is still taking notes and may make slight adjustments before the next night. There may be a couple small technical details that are not complete, and in some extreme cases the show may have to be paused if something doesn't work. We use preview performances to help the actors and technicians see how the show is going to play, it is important to have an audience. Therefore the tickets are a discounted price, but overall the differences in the show you see are barely noticeable.
WHAT TIME IS THE BOX OFFICE OPEN?
The Box Office is open Monday through Friday 12:00 PM - 6:00 PM. During Show days the Box Office moves to the lobby of the theater and opens one hour prior to a shows start time.
WHAT IS THE DRESS CODE?
While we do not have a specific dress code our patrons can be seen wearing anything from jeans and a polo to a full tuxedo, we recommend dressing business casual for any of our productions.
WHEN DOES THE THEATER OPEN?
The Lobby opens one hour prior to the performance of a show. Doors to the theater open 30 minutes prior to the performance.
WHERE ARE YOU LOCATED? WHERE SHOULD I PARK?
The George Theater is located at 5420 Westheimer Rd right in the heart of the Galleria. You can find us on the North Side of Westheimer, nestled between Westheimer Way and Yorktown Street. Our ample parking lot can be accessed from Westheimer way. With 165 parking spaces to choose from it would be hard to not find a parking space. If, for whatever reason, the parking lot is full you can find overflow parking across the street at 5444 Westheimer Rd, or park on the street.
DOES THE THEATER HAVE ASSISTED HEARING DEVICES?
Yes! Our hearing devices are available at no charge in the main lobby at the will-call desk. We also offer an audio assisted performance on the Second Sunday of our runs, and a captioned show on the third Sunday.
IS THERE LATE SEATING?
While we encourage our patrons to arrive on time, depending on the show we do have late seating available for up to 15 minutes after the show has started. If you arrive after late seating has closed, you will be able to enter after intermission. Due to the policy of each the individual show, you may be asked to wait in the back of the theater for a short time.
Please be aware once the show has started it will be up to the the house management to seat you in the least intrusive seats. You may proceed to your originally purchased seats during intermission.
WHAT IF MY PREFERRED PERFORMANCE IS SOLD-OUT? DO YOU HAVE A WAITING LIST?
If a performance you’d like to attend has sold out, we encourage you to keep checking in with us! Seats may become available due to exchanges and/or cancellations.
Starting one hour prior to a sold-out performance, the Box Office will begin a wait list. At curtain time, in the event of last-minute cancellations or no-shows, and at the discretion of the Box Office Associate and House Manager, seats may be released and sold to those on the waiting list on a first-come, first serve basis. We will not take wait list names over the phone; you must arrive in person to add your name to the list. We cannot guarantee that seats will become available, but we will do our best to accommodate you.
DO YOU OFFER DISCOUNTS FOR PUBLIC GROUPS, HOME SCHOOL GROUPS, CHURCHES, AND OTHER GROUPS?
Yes we do! Find out more information by clicking here, or by contacting our group sales department at 832.785.8520
WHAT IS YOUR REFUND OR EXCHANGE POLICY?
Tickets are not refundable, however, tickets may be exchanged to another performance of the same production for a $5 fee per ticket, if requested at least 24 hours prior to the originally ticketed performance. Season Ticket holders can exchange for no additional fee.
Can I purchase a gift card?
You can give the gift of theater to anyone and everyone! You even have the choice to send it to your favorite person via email or printable card. Purchase gift cards by calling into our box-office, visiting us during office hours or by clicking here!
DO YOU OFFER VOLUNTEER OPPORTUNITIES?
Yes! We are always in need of more volunteers! For more information regarding volunteer opportunities click here, or contact our volunteer coordinator at 713.526.2721
DO YOU HAVE A STUDENT/ MILITARY/SENIOR DISCOUNT?
A student military or senior ticket (60+ years old) can be purchased at a discount with a valid ID for most A.D. Player productions. Students can purchase rush tickets at the Box Office starting one hour prior to all Mainstage performances.
*Tickets subject to availability and show
DO YOU offer food and drinks at the theater?
Outside food and drinks are not permitted in the theater. A variety of light bites, snacks and drinks are available for purchase on site. The A.D. Players are proud to present Churrascos as our concessions partner during Mainstage and special performances.
Drinks served in specialty A.D. Players cups with lids may be taken into the theater. No food is permitted.